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Infusion, Inc.
Helping you to manage your business
 

Management Team
 


Rich Johnson
is a Solutions Architect with 28 years of highly diverse, entrepreneurial experience in the manufacturing and computer industries.  He has a proven ability to translate complex customer
requirements into effective solutions for mission critical applications.

Rich began his career at General Electric Aircraft Engines where he developed and supported information technology to support various manufacturing processes such as Distributed Numerical Control, Equipment Utilization Reporting, Work Order Management and Tooling Inventory Control.

Rich joined Digital Equipment Corporation in 1978 as a Manufacturing Systems Consultant at the Application Center for Technology.  In that capacity, he consulted with many of Digital’s largest customers, developing and implementing corporate Information Technology strategies.  Rich left Digital in 1994 to start Infusion, Inc, an IT Services Consultancy.  His client base included several
leading manufacturing companies.
 
Rich entered into a long-term contract with Hewlett-Packard (then Compaq) in 2001 as a Solutions Architect focused on developing custom IT solutions for HP customers around the world.  A small sample of Rich’s work includes the design and delivery of an internet-based secured instant messaging system, the design and prototype of a wireless vehicle communications system for a major automotive manufacturer, and the design and delivery of a system used
internally at HP to track third-party application availability on a variety of platforms.

 
Peggy McGrath is a Program/Project Manager with almost 20 years experience in business development, project management, partner support programs, product management, compliance and legal processes, and financial
reporting.

In her most recent role, she led a team of globally dispersed designers, programmers, database administrators, user interface design specialists, and writers to complete a major IT project to support the sales force, resellers, and customers of HP.  This project encompassed the integration of major databases into a single database, the development of web update tools for updating program information, online reports with dynamically generated information, an ad hoc reporting tool, a new security and permissions model, and customer and application portfolio tracking tools.

Peggy is a results-oriented MBA-educated professional who has initiated and directed organizational programs to deliver critical information to local and regional sales, account teams, business critical organizations, escalation teams, and other customer-facing groups.  This support has included escalation services, early partner recruitment programs, regional communications, access to porting tools and engineering support, the development of sales and solutions collateral, and tools to locate application support information.  In this capacity, Peggy has also provided training and informational sessions on key partner resources available to facilitate the closing of business.

 
 

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